Help Center

FAQ

SHIPPING AND TRACKING

WHEN WILL I GET MY PRODUCT?

DO YOU SHIP TO MY COUNTRY AND HOW MUCH DO YOU CHARGE IN SHIPPING COSTS?

WHERE CAN I TRACK MY ORDER?

I'M UNABLE TO TRACK MY ITEM, WHAT DO I DO?

WHAT IF I'M NOT AT HOME WHEN MY ITEM IS DELIVERED?

I DIDN'T RECEIVE ALL OF MY ITEMS. WHERE ARE THE REST?

REFUNDS AND EXCHANGES

I WOULD LIKE TO CANCEL MY ORDER PLEASE, WHAT DO I DO?

CAN I RETURN ITEMS I BOUGHT ON SALE?

MY ORDER HAS BEEN DELIVERED BUT IT IS DAMAGED!

MY TRACKING SAYS THAT MY ORDER HAS BEEN DELIVERED BUT I NEVER RECEIVED IT, WHAT CAN I DO?

ALL OTHER ENQUIRIES

THE ITEM I WANT IS OUT OF STOCK, WHEN WILL THERE BE MORE?

I HAVE SENT AN ENQUIRY ON BOTH FACEBOOK AND INSTAGRAM BUT I HAVE NOT RECEIVED A REPLY.

HOW DO I GET IN CONTACT WITH YOU?

DO YOU HAVE ANY OTHER PRODUCTS?